At Carpetcrafts, we strive to provide a seamless shopping experience. Please review our Shipping and Cancellation Policy before placing an order.
Shipping Policy
1. Order Processing & Delivery Time
- Orders are processed within 24-48 hours of confirmation.
- Standard shipping time is 7-8 business days across India.
- Delivery times may vary based on location, courier services, and unforeseen delays.
2. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be available on select orders based on promotions.
3. Tracking Information
- Once shipped, you will receive an email or SMS with tracking details.
4. Delayed or Lost Shipments
- If your order is delayed beyond the estimated time, please contact us.
- Carpetcrafts is not responsible for courier delays but will assist in resolving issues.
Cancellation Policy
1. Cancellation Window
- Orders can be canceled within 6 hours of placement.
- After 6 hours, orders are processed and cannot be canceled.
2. How to Cancel an Order
To cancel an order, contact us via:
📞 Customer Support: +91 6389272168
📧 Email: contact@carpetcraft.com
3. Refund for Canceled Orders
- If canceled within the 6-hour window, a full refund will be processed within 5-7 business days to the original payment method.
For further assistance, reach out to us:
📍 Address: 158, Mukhya Bazar Bartar, Ward No 12, Khamaria, Bhadohi, Uttar Pradesh, 221306
📞 Customer Support: +91 6389272168
📧 Email: contact@carpetcraft.com
We appreciate your trust in Carpetcrafts!